Home Care Policy and Procedure Manuals
Our home care policy and procedure manuals are customized for your home care agency and state specific guaranteed to pass State Home Care License and CHAP Accreditation or ACHC Accreditation Surveys. Both CHAP and ACHC have pre-approved our policies and procedures. Your policies will include everything you need to pass survey in any state and operate your home care agency. Free policy guidance at time of survey (State or Federal – Anytime). Lifetime updates at no extra charge, for as long as you own your agency!
Home Care Policies & Procedures vary – they are not all created equal. Each State, Accrediting Body, etc. have their own set of standards to adhere to. It is important to distinguish every factor. You will not get far if your policies and procedures are not customized to meet these requirements.
We guarantee your Home Care policies and procedures will meet all of the requirements necessary to provide Home Care services in your State, as well as guaranteeing your State Home Care License and Medicare Accreditation. Our Home Care policies and procedures are also completely customized for your Home Care agency and will include all your agency specific and relevant details. These are top notch (thanks to our team) – and you can’t beat our guarantee.
Our Home Care policies and procedures are professionally designed, edited, printed, and shipped to you in hard copy and USB in Microsoft Word format.
The Personnel Manual provides you with Home Care policies that assure your Home Care agency will be in compliance with all federal hiring requirements as well as your states hiring requirements. All policies, hiring documents, job descriptions, evaluations, employee handbook are included. A USB with all documents in Microsoft Word format is also included for easy document customization.
The Administrative Manual provides Home Care policies that will allow you to be in compliance with contract language in any state. All Home Care policies and forms are included. A USB with all documents in Microsoft Word is also included for you to be able to easily customize your documents and forms.
Each Home Care manual comes with policies and associated forms, budget, templates for Board of Director meetings, Start of Care documents, Sales programs and tips, Material Data Sheets for basic, common office products, HR tracking tools, benefit accrual templates, Medicare Conditions of Participation. Literally, everything you need for your Home Care agency.
The Company Book is designed as a specialized tabulation system allowing you to stay organized with all your Home Care license applications, approvals and communications. One place for everything!
Contact Us
What is stopping you from getting your home care license and starting your home care business?
Seriously, what’s stopping you? Call us today and let’s talk it over.
We are not a home care franchise and do not charge franchise or ongoing fees.
Home Care Marketing Training
Our home care marketing training program is available on demand for home care, home health care, and hospice businesses. You will have access to our video data base which includes dozens of hours of home care, home health care, and hospice marketing, operations and business development training. You and your staff do not have to travel. Simply sign in from your computer and learn.
Home Care Operations Training & Support
Don’t start a home care business alone. You don’t have to. You will receive our home care business training and lifetime home care consulting from our team of home care consultants and startup experts for the lifetime of your home health care business.
Starting a home health care or hospice business?
Certified Homecare Consulting will train, teach, and guide you and your clinical team through the process of starting your home health care business and will always be here to take your call once your home health care business is up and running. And who better to teach you than Certified Homecare Consulting? Our team of home health care consultants have helped guide so many successful home care businesses, home health care businesses, and hospice businesses, not to mention, our very own home health care businesses which we own and operate today.
Choose Your State For More Information
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We complete all of the applications and paperwork needed to start your business and home care agency.
We will setup your home care business structure on your behalf (Sole proprietor, Partnership, Limited Liability Company, S Corporation, C Corporation).
We will obtain the Federal Employer Identification Number for your home care business.
We will obtain an NPI number for your home care business.
We will complete all State filing requirements in your State and complete all the paperwork requirements necessary to start your home care business and obtain your State Home Care License. Some States refer to this license by different names, and some states have separate license requirements for non-medical home care and separately distinguish personal care, companion care, and similar but different non-medical home care services. We know the options and process of starting a home care business in each state, so don’t worry. WE GUARANTEE YOUR HOME CARE BUSINESS LICENSE!
Starting a home care business, especially when there is licensure and survey required, can become a daunting task. Let us take away all the guesswork and do it for you!
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Guaranteed Home Care License: Get a Home Care License in your State
Certified Homecare Consulting guarantees your home care agency will get a home care license in your State using our services.
We know the home care license and home health care license process in every state. Call us today.
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Medicaid Enrollment (if applicable)
We enroll our clients in state Medicaid programs in select states, as part of our program
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Private Duty Enrollment, Accreditation, & Mock Survey (if applicable)
We get our clients CHAP or ACHC Accredited for Private Duty by request (Medicare Accreditation is available for Home Health Agencies)
Does your home care agency need to become accredited once you are licensed? Well, it depends. Your home care license allows you to see patients, but how are you getting paid? If accreditation is preventing you from getting paid, or will prevent you from getting paid, this is the only time your home care business will need to achieve accreditation. If you are taking part in State Medicaid Programs or Managed Care Programs, they will most likely require you to be accredited, but this is not always the case, and especially not the case in most State when taking part in Medicaid Waiver Programs.
We almost literally hold your hand through the process of Accreditation, once again, completing every form and legal document on your behalf while coaching and walking you and your team throughout the Accreditation process.
For all home health care clients proceeding with Medicare Accreditation, it is an absolute must that we visit you onsite to conduct a mock audit. For those clients achieving Private Duty Accreditation, preparation is provided via phone, email, or virtual meeting.
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Home Care Policies and Procedures (hard copy & electronic copy) for your home care business
This is very important. Home Care Policies & Procedures vary – they are not all created equal. Each State, Medicaid Program, Accrediting Body, etc. have their own set of standards to adhere to. It is important to distinguish every factor. Your home care business will not get far if your home care policies and procedures are not customized to meet these requirements.
We guarantee your home care policies and procedures will meet all of the requirements necessary to provide home care services in your State, as well as guaranteeing your State Home Care License and Medicare or Private Duty Accreditation should you choose to go that route. Our home health care policies and procedures are also completely customized for your home care agency and will include all your agency specific and relevant details.
Our home health care policies and procedures are professionally designed, edited, printed and shipped to you in hard copy and USB in Microsoft Word format.
Lifetime updates at no extra charge, for as long as you own your agency!
For those who understand that it is their responsibility to keep their policies and procedures updated to meet State and Federal regulations, this is huge.
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Every form and document you need to operate your home care business
Literally, everything you need.
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Human Resources setup for your home care business
Including but not limited to one on one home care training, video training, and customized high-quality documents developing all aspects of your home care businesses human resource department. Literally, all the same documents we use to operate our own home care businesses (but customized for your home care business). Nothing is missing.
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Marketing: Logo, Website Development, Business Cards, Brochures, Name Badges, etc.
Logo Creation – Your logo will be customized just for you by one of our expert web designers. Nothing about our processes is cookie cutter, we nurture your brand completely from scratch, with your input.
Brochure Design – You will receive 1000 professionally designed, high quality, glossy brochures, customized for your home care agency. These are professionally designed and printed trifold brochures.
Business Cards – You will receive 1000 professionally designed, high quality, glossy business cards, customized for your home care agency. These are not vista print cards; they are high quality and customized for you.
Professionally Designed Website – Your professionally designed website will be designed, developed, optimized and launched to guarantee placement in all search engines within the world wide web (WWW). Your website will be desktop, mobile and tablet compatible including SEO meta tags, search engine submission, etc. and also includes professional email addresses @yourwebsite.com (example), high resolution health care images, social icons and linking, a Google map widget, daily malware scans and much more.
Home Health Care Business Development Training
A word of caution about marketing and promises…
We are going to build you a beautiful website that gets the job done. It’s going to look great, and you’re going to have input. We even make sure that your website is found on Google, Yahoo, Bing, and every other search engine. But please listen, as this is very important – no one can guarantee you will be on the first page of Google unless you are paying Google Ads. Do not waste money on SEO as a new agency.
Google Places, Facebook, Google Ads, and referral sites in some markets – this is where you spend money online. The hard work and the real reward are earned face to face through grassroots, on the ground marketing to patients and referral sources. We teach this in our training.
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VA Program Billing and Reimbursement Instructions (if applicable)
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Training: Operations & Business Development Training (30+ Hours of Business Development and Operations Training)
You will have access to our video database. You and your staff do not have to travel. Simply sign in from your computer and learn.
Non-Medical Home Care Operations: More than 6 hours, 40 video series covering Licensing, Policies, HR, Client Services, and Infection Control as follows: Licensing: Basic Requirements, Responsibilities of Agency, Application Process/State Licensure, App Review Phase by State, Ongoing Responsibilities Post Licensure. Policies and Procedures, Human Resources & Personnel Files: Postings in Office, Personnel Forms and Requirements, Contracted Employees (1099 or Staffing agency), Background Checks/Fingerprinting, Personnel Policies, ADA, Orientation, Competency Testing, In-Service, Performance Evaluation, ID Badges, Leave Types, Wages/Vacation. Client Services: Acceptance of Clients, Coordination of Services, Client Service Policy, Intake Process, Scope of Services, Admission Documentation, Assessments, Service Plan, Client Records, Discharge Planning, Emergency Services. Infection Control: Employee Infection Log, Outcome Measures, Infection Control w/Employees, Exposure Control Plan, Client Family Training, Infection Monitoring, Management of Infections, Infection Control: Work Environment, Hand Hygiene, Biohazard Waste.
Non-Medical Home Care Archive: 19 additional hours of operations and business development training for non-medical home care agencies via our pre-recorded seminars.
Marketing & Business Development: More than 6 hours, 36 video series covering approach to thinking, services, who needs services, staff, how to get paid, where to find clients & patients, agency fundamentals, where to begin, business plan, strategy, human resources, IT, Accounting, Goals, Milestones, Sales and Marketing Plan, Standing Out, Paid Advertising, Places to Market and Network, Ways to Communicate, Sales Plan & Strategy, Where are we marketing, Plan Strategy and Implementation, and many other videos.
Intro to Home Care: Getting Started: More than 3 hours, 14 video series covering an overview of home care, what to consider, feasibility study. Business plan, funding, starting the business, marketing overview, providing services, day to day operations
The Foundation of Home Care Marketing: 1 hour video
In this video we discuss what is required by all home care and home health care agencies to create a successful and profitable business. All viewers will learn the process needed to launch a marketing strategy that will make your agency stand out from the competition.
Specialty Programs
At Certified Homecare Consulting, we empower our home care clients to offer specialized services through our comprehensive training programs. We provide detailed templates and video overviews for a variety of conditions, including Congestive Heart Failure, Chronic Obstructive Pulmonary Disease, Cerebrovascular Accident, Diabetes, Dementia, Hypertension, Parkinson’s Disease, and Chronic Kidney Disease. Each specialty includes a downloadable PDF and an in-depth video tutorial, ensuring your staff is well-equipped to deliver high-quality, specialized care.
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One year of home care software
One year subscription.
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Ongoing Support
We walk you through the entire process of starting your home care business and guarantee your licensure and startup. We walk you through your policies and procedures, offer ongoing support, and take your calls for as long as you own your home care business.
Certified Homecare Consulting Reviews
Our reviews are from real clients who have used and continue to use our services.