Home Care Policy and Procedure Manuals
Our policy and procedure manuals are customized and state specific, guaranteed to pass licensure and accreditation with CHAP, ACHC, or CARF. Our policy and procedure manuals are provided in hard copy binders as well as electronically in Microsoft Word format and include all of the forms and documents you need to operate your business. Our policy and procedure manuals have been pre-approved by CHAP and ACHC. We guarantee that your agency will achieve State Licensure and Accreditation using our policy and procedure manuals. Free policy guidance at time of survey (State or Federal – Anytime). Lifetime updates at no extra charge, for as long as you own your agency!

Home Care Policy & Procedure Manuals
Home Care Policies & Procedures written specifically for your State and Federal regulations. Our home care policies and procedures are guaranteed to pass any state or government home care license or accreditation survey.
Adult Foster Care Policy & Procedure Manuals
Policies & Procedures written specifically for your State and Federal regulations. Our home care policies and procedures are guaranteed to pass any state or government home care license or accreditation survey.
Home Health Care Policy & Procedure Manuals
Home Health Care Policies & Procedures written specifically for your State and Federal regulations. Our home care policies and procedures are guaranteed to pass any state or government home care license or accreditation survey.
Medical Transportation Policy & Procedure Manuals
Policies & Procedures written specifically for your State and Federal regulations. Our home care policies and procedures are guaranteed to pass any state or government home care license or accreditation survey.
Hospice Policy & Procedure Manuals
Hospice Policies & Procedures written specifically for your State and Federal regulations. Our home care policies and procedures are guaranteed to pass any state or government home care license or accreditation survey.
Group Home Policy & Procedure Manuals
Group Home Policies & Procedures written specifically for your State and Federal regulations. Our home care policies and procedures are guaranteed to pass any state or government home care license or accreditation survey.
Certified Homecare Consulting Reviews
Our reviews are from real clients who have used and continue to use our services.
A special shoutout goes to Susan G from the Clinical team! Her professionalism and dedication to patient care truly set her apart. Susan took the time to address all our concerns, providing insightful guidance and support that made a significant difference in our experience. Her expertise and warm demeanor helped us navigate the complexities of homecare with confidence.
Their team was incredibly knowledgeable, from Roxanne in the licensing department to everyone that assisted me along the way. They made what could have been an overwhelming process, feel manageable and even empowering. They were always responsive to my questions, provided clear direction, and ensured I had all the necessary documentation and training materials to meet compliance requirements.
Thanks to their guidance, I felt confident and well-prepared during every phase of the process. I’m now fully licensed and ready to start taking clients— something I truly couldn’t have achieved without their help.
If you’re looking for a dependable, experienced, and supportive partner to help you get licensed for your home care agency, I highly recommend Certified Homecare Consulting. They truly go above and beyond!
I had the pleasure of working with Steve Goss from the sales department at Certified Home Healthcare Consultant, and I can confidently say that he exceeded all my expectations. From our very first conversation, Steve was knowledgeable, professional, and genuinely committed to helping me navigate the complex process of launching a home healthcare agency.
I also had the pleasure of working with Starsha M., whose email communication was consistently professional and courteous. When she joined Susan for a mock survey, the experience was truly eye-opening. Starsha took the time to explain everything thoroughly and with great patience. Her calm and reassuring demeanor was incredibly helpful throughout the process.
Together, Susan and Starsha make an outstanding team—knowledgeable, supportive, and a true asset to this consulting firm. If you’re considering working with them, I highly recommend requesting to work with both of these incredible professionals.
Charles O.
Owner/Manager, EverVital Care LLC
I would highly recommend them to anyone seeking expert guidance and support. They are a true partner and a valuable asset to any organization
I called a number I didn’t recognize. The number is CHC far away in the East of America, while I was in the West.
A gentle woman answered the phone, from her voice I was sure she was a wise woman, she is Amy Wise from CHC. Since then every night there is no doubt like I get medicine from that sound, like a bright bright light. I don’t want to lose that light. From the beginning of our conversation, I decided that I am sure After darkness there will be light to shine in my life. It was proven… Last week that light became a reality lamp. That the team from CHC didn’t work hard BUT WORKED SMART!!, creating a lamp that I was looking for.
Of course I miss Alison, replaced by Donna full of patience in dealing with my darkness. Tristan is very patient in serving anything for me 👍🏾 Jack gave me the confidence to run this business, I have real hope. And Susan Weber and Katia Pierre she was gave me very details explanations. I remember a wise coach who gave me training👍🏾💚And of course, Roxanne was the one who convinced me that the light would shine💚😓, let me shed a tear😓🙏Forgive me if there are names I didn’t mention.
I don’t know how to thank you… Thank you to CHC, this strong and wise team🙏👍🏾 I don’t want to lose you all💚Thank you.. thank you for all of you💚💚
I recently had the pleasure of working with Jewel Lackey for home care consulting, and I couldn’t be more satisfied with the experience. From the very beginning, Jewel was incredibly responsive, promptly addressing all my inquiries and concerns. Her attentiveness made the entire process smooth and stress-free.
Beyond her responsiveness, Jewel has proven to be exceptionally helpful. She took the time to understand my specific needs and provided tailored advice that genuinely made a difference. Her expertise in home care is evident, and I appreciated her willingness to go the extra mile to ensure I had all the information I needed.
If you’re looking for a knowledgeable and supportive home care consultant, I highly recommend Jewel Lackey. Her dedication to her clients is truly commendable!
It was indeed great working with you!
From Divine Serenity Home Health LLC
Certified Consult has a team of friendly and knowledgeable staff, who are always ready to assist whenever you need help with specific information or recommendation.
The team goes above and beyond to ensure that you find whatever you need to make the very complex process of setting up your agency easy.
I cannot recommend them enough.
From the beginning of the process everything was very easy since they have a lot of experience in everything that is required for their company to function without any type of inconvenience, my company has been operating for 4 years and until now our business has worked perfectly.
I had a very good experience working with your wonderful staffs Amy Wise, Kalli Seger, and Tristan Squeri. They are very pleasant and, professional. I appreciate all of their hard work an professionalism.
Thank you
Fatou Balde