Certified Homecare Consulting Reviews

Certified Homecare Consulting Reviews: Here, you’ll find genuine testimonials from clients who have partnered with us to start their home care businesses. Over the years, our comprehensive services and unwavering support have made a significant impact on the success stories of over 1,000 home care, home health care, and hospice agencies.

Our clients’ experiences reflect our commitment to excellence and our dedication to helping entrepreneurs navigate the complexities of the home care industry. From initial consultation to achieving full licensure and accreditation, Certified Homecare Consulting stands by our clients, ensuring they have the tools and knowledge needed to thrive. Read the reviews below to see why so many choose Certified Homecare Consulting as their trusted partner in launching and growing their home care businesses.

Certified Homecare Consulting
Certified Homecare Consulting Reviews

Our reviews are from real clients who have used and continue to use our services. 

Excellent
Certified Homecare Consulting
4.8
Based on 173 reviews
Charles
We are incredibly grateful to Ms. Susan Guertin, a wonderful mentor, and the Certified Homecare Consulting (CHC) team for their exceptional support during our agency setup and ACHC accreditation. Their guidance and expertise were invaluable, helping us achieve our goals and enhance our operational knowledge. I highly recommend them to anyone seeking a dedicated agency consultant and trustworthy partner for success.

Charles O.
Owner/Manager, EverVital Care LLC
Kimberly S.
Susan was wonderful to work with today. We gained so much knowledge through her expertise. She walked us through the survey process step by step. I am much more prepared than I was yesterday. Thankful that she will “hold our hand” for the next few months as we continue to move towards Medicare certification. She has been a delightful person to work with- she instills confidence and guides with a wealth of wisdom from experience. I cannot recommend her enough!!! Today was a positive day and I feel like the little engine that could… “I think I can… I know I can.” A million thanks for your help.
Krisdel R.
I can’t express enough how incredible Sue Guertin RN from Certified Home Care Consulting has been in guiding and supporting our team. Her expertise and dedication have made a significant difference in our approach to home health care. She goes above and beyond to ensure that we have the knowledge and resources needed to succeed, and her insights have been invaluable. Sue is so responsive to our all our questions and we know that we can count on her at all times. She is the kind of person that you want to be on your team. She truly is phenomenal! We are so grateful for her and her team for the support and guidance.
Julian K.
I have been working with Katia and Starsha for couple of years now and they are absolutely amazing to work with. They are very helpful, responsive and give a great advice on the whole process. They will guide you through the whole process. I definitely recommend to work with them. 10/10
CATHERINE J.
Sue and Sue were great when it came to getting accredited towards the end of the process. When things did not go as expected with other employees, I contacted Sal the owner and he was always impeccable with his integrity and prompt to solve the issues
Kemi A.
“I had the pleasure of working with Susan Guertin and Starsha McGillcuddy from CAC and I must say, it was an exceptional experience. Susan and Starsha are outstanding professional with a deep understanding of the industry and a keen eye for detail.

I would highly recommend them to anyone seeking expert guidance and support. They are a true partner and a valuable asset to any organization
bethsi W.
One day I was in the dark, I tried to look for a light, it turned out that the light I found was a light that would illuminate my life for the rest of my life.
I called a number I didn’t recognize. The number is CHC far away in the East of America, while I was in the West.
A gentle woman answered the phone, from her voice I was sure she was a wise woman, she is Amy Wise from CHC. Since then every night there is no doubt like I get medicine from that sound, like a bright bright light. I don’t want to lose that light. From the beginning of our conversation, I decided that I am sure After darkness there will be light to shine in my life. It was proven… Last week that light became a reality lamp. That the team from CHC didn’t work hard BUT WORKED SMART!!, creating a lamp that I was looking for.
Of course I miss Alison, replaced by Donna full of patience in dealing with my darkness. Tristan is very patient in serving anything for me 👍🏾 Jack gave me the confidence to run this business, I have real hope. And Susan Weber and Katia Pierre she was gave me very details explanations. I remember a wise coach who gave me training👍🏾💚And of course, Roxanne was the one who convinced me that the light would shine💚😓, let me shed a tear😓🙏Forgive me if there are names I didn’t mention.
I don’t know how to thank you… Thank you to CHC, this strong and wise team🙏👍🏾 I don’t want to lose you all💚Thank you.. thank you for all of you💚💚
American Home C.
Thank you Starsha, Katia and the rest of the team at Certified consultants for your help with setting up our company, license and accreditation process! The staff is available and resourceful with answering all our questions.
Joanie T.
**Review for Jewel Lackey – Home Care Consulting**

I recently had the pleasure of working with Jewel Lackey for home care consulting, and I couldn’t be more satisfied with the experience. From the very beginning, Jewel was incredibly responsive, promptly addressing all my inquiries and concerns. Her attentiveness made the entire process smooth and stress-free.

Beyond her responsiveness, Jewel has proven to be exceptionally helpful. She took the time to understand my specific needs and provided tailored advice that genuinely made a difference. Her expertise in home care is evident, and I appreciated her willingness to go the extra mile to ensure I had all the information I needed.

If you’re looking for a knowledgeable and supportive home care consultant, I highly recommend Jewel Lackey. Her dedication to her clients is truly commendable!
Sophisticated_Bless
Working with Mrs. Susan Guertin has been incredibly helpful; giving her expertise and technical knowledge, we have been able to navigate through our mock survey. Not only that, but Mrs. Guertin has also provided us a clear directive plan of action that will prepare us for the accrediting survey.

It was indeed great working with you!

From Divine Serenity Home Health LLC
Grey to G.
We have been satisfied with their services so far. We have been specifically pleased with Sue our clinical specialists. She responded so quickly and was wealth of knowledge for us during our start up. Highly recommend!
Leye A.
The Accreditation process has been a rough and not to pleasant one until we meet Susan, she has been so fantastic in training, assisting, reviewing and guiding us through the process. The experience with her has been so wonderful. We really appreciate having her on our team.
Janna M.
Susan Guertin is absolutely wonderful. She is personable, knowledgable, kind, and so helpful. I love working with Susan. She is SO responsive with her emails no matter what day or time. She is an absolute pleasure to work with and has really turned my experience with Certified around.
Rebecca S.
Sue has been absolutely fabulous! We feel so prepared for our survey. We couldn’t have gotten this far without her. I highly recommend her consulting assistance and guidance.
grace !
Susan was very helpful at my mock survey. She is patient, answered all my questions, and was a great teacher. She comes across as someone who wants you to succeed. I highly recommend her!
Ron
Highly recommend! Support after receiving the ordered documents was outstanding. They took the time to go over questions and sort out any confusion. Appreciate the prompt response and calls. Thanks DH!
Sharon A.
Susan was absolutely wonderful! She went above and beyond to ensure we were ready for the site survey. The most important thing was that she was always available to answer any questions. I really appreciate her and the committed she had with making sure we done well on the survey.
Jeremy R.
Great company – pulled me through during COVID and transitioned us into a successful HHA. VERY PLEASED with the consultant assigned to me – she took my success personally and followed up frequently. 10/10
Ben B.
Thank you, Derek, for a great presentation with attention to details covering the AFC Policy Manuals, Forms and Procedures. Moreover, thank you for including the Policy Orientation Summary.
Joseph O.
Certified Homecare Consulting-Health Care Services is one of the best consulting services in America. They help startup companies like Adom Hospice Company based in Houston Texas, with all the necessary polices and documentation to enable us to be successful. With their guidance and materials, we successfully pass CHAPS accreditation survey. I will recommend their services to existing Home Health and Hospice companies.
Urban A.
Setting up my home health agency with Certified Homecare Consulting has given me a lot of inside knowledge in the home health agency business.
Certified Consult has a team of friendly and knowledgeable staff, who are always ready to assist whenever you need help with specific information or recommendation.
The team goes above and beyond to ensure that you find whatever you need to make the very complex process of setting up your agency easy.
I cannot recommend them enough.
jonathan G.
After researching various companies to help us start our Home Care Organization, Certified Homecare Consulting was by far the most professional and took the time to be thorough about what their process looks like. They certainly did not fall short of anything they promised and made the long and daunting experience of dealing with our states (CA) DSS licensing seem truly effortless from our end.
Empower Grace Home C.
This company is the best in the market , the costumers services is excellent, very attentive and capable, always willing to help and answer any questions o concern, I recommend this place if you need help opening your home care agency.
From the beginning of the process everything was very easy since they have a lot of experience in everything that is required for their company to function without any type of inconvenience, my company has been operating for 4 years and until now our business has worked perfectly.
jul S.
Thank you Miss Susan for your guidance with the accreditation process, even though we have 20 years experience with medicare home health, we found your expertise invaluable.
Fatou B.
To whom it may concern.
I had a very good experience working with your wonderful staffs Amy Wise, Kalli Seger, and Tristan Squeri. They are very pleasant and, professional. I appreciate all of their hard work an professionalism.

Thank you
Fatou Balde
Braden Home Health Care Services L.
I recently had the pleasure of working with Certified Home care Consulting and felt compelled to share my overwhelmingly positive experience. From start to finish, their team demonstrated unparalleled expertise, professionalism, and commitment to our success. Right from the initial consultation, it was evident that Certified Home care Consulting was not just focused on providing a service but on forging a true partnership. The commitment to excellence displayed by Certified Home care Consulting is reflected in the tangible results we’ve seen since implementing their recommendations. Our team feels more empowered, our processes are more streamlined, and our overall efficiency has significantly improved.In addition to their professional competence, their team is a pleasure to work with. Their positive attitude, responsiveness, and dedication to client satisfaction create a collaborative and enjoyable working relationship. I wholeheartedly recommend Certified Home care Consulting to any organization seeking top-notch consultation services. Their unwavering commitment to client success, coupled with their expertise and personable approach, makes them a valuable partner in achieving and surpassing business objectives. Thank you Katia, Roxanne, Starsha and the whole Certified Home care Team for your outstanding support and for truly making a positive impact on our organization! We look forward to continuing our successful collaboration in the future.
Monica Y.
Had an exceptional video call to go over policies with Mr. Haddad and to go over hiring and protocols with Ms. Thompson. Each separate meeting was absolutely needed and I left the meeting eager and ready to get going with this new journey I have just begun to start! Feeling motivated and empowered. This company has been a life saver. EVERYTHING that you can need to start a business from the ground up is provided. I have been happy with them so far and would do it all over again if given the opportunity.
Diogenes L.
I am extremely happy with the help we’ve received from Certified Homecare Consulting for our home health agency. Susan, our clinical nurse consultant has been very helpful and goes above and beyond to make sure we understand how to properly document and in preparing us for the Medicare survey. She is always available to answer questions and is a great resource with her knowledge and experience. Starsha has been very helpful with our chart review and made sure that our files are in compliance and in the right order. Alison and Paige have also been helpful in this journey. I highly recommend CHC if starting an agency.

Update 11/6/23:
I want to thank Sue for all her help in helping us get our Medicare accreditation. It was a lot of work but with Sue guiding us all the way and answering our questions we were able to achieve our goal. Thank you so much for your help.

Thanks,
Diogenes
Sarah N.
Susan G is amazing!!! She holds our hands to the entire process which we are novice at. She is not just kind to us, she is also straightforward and she makes sure we get everything done right. We can’t do without her.
Melody’s C.
I am very impressed with the amount of support that I have received from the team at Certified Homecare Consulting. I must say that Roxanne Ryder and Susan Guertin have been absolute gems! They are always prompt to respond to any questions no matter how ridiculous. Thank you a million times ladies!!
Vanessa T.
Susan G. was amazing! I came to CHC seeking ACHC accreditation with quite a few obstacles present, however she was patient and knowledgeable to help get me back on the right track. She held my hand throughout the entire process. I am truly grateful.
Jacqueline J.
Good company, the staff was able to get my agency In This Together Homecare started..very nice staff always going above and beyond to help with anything needed. Very family oriented 😀

More Certified Homecare Consulting Reviews and Testimonials

There is no wonder why we have a 5 Star rating with nearly all our clients. When you choose Certified Homecare Consulting, you are choosing a company providing you with the same efforts, support, and services we provide to the very same agencies we own and operate.  Here are what just a few of our clients have to say…

Home Care Business

“Working with Certified Home Care Consulting and Steve Goss has been a tremendous blessing to my life and to my agencies, Quality Personal Care Inc. I have a great amount of knowledge in the Homecare industry but I would not have been able to expand as quickly as I have if I did not receive the expertise and help that I received from Certified Home Care Consulting!

Any Home Health Care, Home Care Agency, etc. looking to start a new agency or expand their existing agency, I highly recommend Certified Home Care Consulting. They are truly worth their weight in gold!

Be blessed, be bold, and be brilliant!”

Dr. Cedrick Spears, Owner, Quality Personal Care

Home Care Business

“Our experience was unique; we were happy to have the guidance your team supplied. Not knowing the process and what to do or how to do it, we were lost in the beginning. Having the consulting service team working with us, we were able to complete what we set out to do. Thank you to everyone that helped us through the process.”

Barbara & Rose Talbot, Owners, Ample Care LLC

Home Care Business

“We are just getting ready to open. Certified did a great job getting us up and ready to open. There are other companies like yours, but they are much more expensive. I am sure they can’t be as good as your company. I am very thankful I didn’t get sucked into a franchise. They want 35 to 50 thousand in franchise fees & they sell you air and zip codes with 20,000 people. If you want to expand then you pay another franchise fee. On top of that you pay them 5 to 6 per cent on gross sales forever.

I would advise anyone thinking of getting into this business to hire your firm.”

Bill Thrush, Owner, A Better Life Senior Care

Home Care Business

“I highly recommend Certified Home Care (CHC) to help with health care licensing. From day one, their staff has been very professional and more important knowledgeable regarding home health from a business and legal perspective. I have recommended CHC to several friends and others who are looking to start a home health care business.

Certified Home Care truly made the process of starting a home care business easier. Their strong team was always eager to help and guided me step by step. I am grateful for the partnership.”

Daniel Harris, Owner, Celestial Home Care Inc.

Home Care Business

“My experience as a customer of Certified Homecare Consulting has been great, especially with the mock survey and clinical advice. I get responses to our clinical question immediately. Customer service is the best, everyone is professional and friendly. The Medicare certification process was excellent and less than one year after I started admitting patients I was certified with Medicare. I will continue having Certified Homecare Consulting do mock surveys for our agency, because when CHAP surveyed my agency, we did awesome. A Special Thanks to Starsha and Sue G for the amazing Mock survey.

If you ever in need of consultation I advise you to give them a call. As long you follow their advice you will do excellent too.”

Ruth Chabot, Owner, Uniting With You Home Care

Home Care Business

“Certified Homecare Consulting were incredible and excellent at what they do. If you are looking for experts on Medicare Accreditation and Certification, look no further. We could not have achieved accreditation with ALMOST NO Deficiency without them. They are very informative, effective and knowledgeable and provide a level of professionalism that is very hard to find. They worked with us every step of the way in providing the assistance we needed in order to stay in compliance with CHAP requirement…from the training, the Policies and Procedures Manual, Self-study materials and eventual Mock survey. They know their stuff and that made it a lot easier for us to go through the accreditation process successfully. It is also very comforting to know that Certified Homecare is always available when you need them in providing any support and help after accreditation. Our special thanks to Rena, the HR guru. She was tough on our organization but for a very good reason. She truly cares for our success. We are completely satisfied and will not hesitate to recommend them to anyone considering or in the process of starting a home healthcare agency.”

Manny Ejiofor, CEO, Vine Homecare & Staffing

Home Care Business

Certified Homecare Consulting has held our hand through the entire licensing and accreditation process from the very beginning. They made sure that we always felt comforted through what is otherwise an extremely stressful and uncertain time. Steve Goss assured us from the start that they would get us licensed to operate and kept his word the entire way. Terry and Chris spent countless hours on the phone with me, answering my million questions and educating me on how to operate this new business that I had no idea about. The level of care and attention they have given my company was immeasurably vital to successfully becoming licensed and passing my survey. I recommend this service to anyone who is nervous about opening a home care agency, because without them, I would not have had the guts, knowledge, or ability to do this on my own. Thank you, team!”

Kristina De-Levi, CEO, Home Assist Healthcare Services

Home Care Business

“Thank you, Certified Homecare Consulting, for your support with starting up my business. Your staff has been amazing and wonderful during this process. You have a very professional and talented team of people, and it’s been a pleasure working with them. Your continued support is also very appreciated. Thank you!”

Shamila Saeed, CEO, My Care, LLC

Home Care Business

“I had a great experience with Certified Homecare throughout the whole certification process. The entire knowledgeable team was helpful walking me through the whole process. I couldn’t have asked for more in a team of consultants.”

Stephen Wanjira, Owner, Afya Home Care LLC Lawrence, MA

Home Care Business

I wanted to take a moment to Thank you, Terri and Starsha for your thorough and professional approach. Each of you were very knowledgeable, approachable and a pleasure to work with. Each of us at Harborside agree that the money was well spent as the mock survey process and documented results have assisted us in preparing for our survey. Thank you”

Sylvie Hornor, RN Clinical Service Director, Harborside Hospice, LLC

Home Care Business

“If you ever in need of consultation I advise you to give them a call. As long you follow their advice you will do excellent too.”

Shannon McDuffie, CEO, Diamond Home Care of VA

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